Refund & Return Policy

Last updated: June 2026

We want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help.

Returns

You have 14 days from the date of delivery to return an item. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

Non-Returnable Items

Certain items cannot be returned, including perishable goods, digital products, and items marked as final sale.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days to your original payment method.

Exchanges

If you received a defective or damaged item, we will replace it at no extra charge. Please contact us within 14 days of receiving your order.

How to Initiate a Return

To start a return, please contact us at info@keefworld.com. with your order number and reason for return. We will provide you with return instructions.

Shipping Costs for Returns

Return shipping costs are the responsibility of the customer unless the item is defective or we made an error with your order.